Property Management for Owners:

For property owners, our overriding focus is tenant renewal.
We measure our success by our ability to service your clients throughout the term of their lease, and to secure a beneficial renewal when the term has ended.

As a result of our commitment to these goals, Colonnade Development has successfully maintained a renewal rate of over 85% throughout our history, fuelled by our proven Point Man Service, exceptional administrative services and our wide range of value-added services for owners.

Administrative Services:

Colonnade Development has developed a set of management and reporting systems based on a partnership philosophy with proven effectiveness.

• Management systems provide the appropriate level of attention while controlling operating costs
• Administrative services include meeting with third party clients to establish annual budgets, operating schedules and monthly financial reporting details.
• Reporting system designed for the needs of financial institutions, including budget variance analysis, automatic tenant billings and accounts receivable analysis.
• Full-service accounting department adaptable to your reporting requirements, improving efficiency and accountability.

Our Professional "Point Man Service":

Our "Point Man Service" characterizes Colonnade Development's commitment to personal and attentive service. Our experienced, trained property management staff are required to respond to customer issues and provide proactive maintenance support within 2 hours of receiving a call.

All incoming calls are electronically logged and monitored to ensure that tenant concerns are resolved before they develop into larger problems. If a satisfactory resolution can't be obtained initially, deadlines are set and the tenant is kept informed, ensuring that they always feel that their issues are being dealt with.